Ask The Expert
HWA members are at all different stages of health and wellness development. Many of our members have asked what and when they should be measuring to ensure that their health strategies are on the right track. The answer to when is now! Measurement should be designed along with your health strategy. The following member expert article offers guidance on what to measure. If you'd like to comment on what you find to be an effective metric for your health management strategy, feel free to comment on our LinkedIn site.
Health Metrics Measurement Strategy
By: Jason Mahler, FSA-Senior Consultant & Tracy Huber, MBA- Market Sales Leader of Aon Hewitt
A company must choose a manageable number of measures that are understandable, easy to communicate, based on reliable data using current sources, and have solid clinical evidence supporting them. The intent should be to create a living and dynamic measurement plan that will evolve over time. Expect to include additional metrics as new evidence emerges, data reliability is improved, or the scope of your program broadens. Many companies start with medical, pharmacy, and wellness metrics and expand to absence and disability metrics over time.
Measurement and evaluation strategies ensure that a company has the critical numbers they need to recognize year over year trends for effective management of medical benefit designs, occupational health and safety programs along with health and medical management programs. Identifying and tracking key metrics longitudinally enables the corporation to promote effective alignment of programming with medical and productivity cost drivers and to document effective use of those programming dollars (what works and what does not).